CHCCCS007 Develop And Implement Service Programs Assessme

Subject Code & Title: CHCCCS007 Assessment 1 Develop And Implement Service Programs
Assessment Task 1: Questions
Student Assessment Instructions
1.This is a written assessment. All questions must be answered for this assessment.
2. This written assessment will need to be completed again if it is incomplete or without satisfactory performance, after further training support. This may be to focus on question areas not achieved in the prior attempt at the assessment.
3.The written assessment may be re-attempted on one further occasion (maximum of three attempts).
4. This is an open book assessment.
5. Respond to all questions in the spaces provided.
6. You must answer all questions correctly for this assessment to be completed satisfactorily. Ask your assessor to clarify any aspect you are unsure about in this assessment task.
CHCCCS007 Develop And Implement Service Programs Assessment

Required Resources :
1.You will need to have access to relevant legislation, standards and codes, industry practices.

Evidence :
1. You must submit the completed assessment cover sheet and your answers to your assessor either by handing in written responses or by online submission within the allocated time.
2. Ensure you keep a copy of your submitted work. Assessments submitted without a completed cover sheet will not be accepted.

CHCCCS007 Develop And Implement Service Programs Assessment

When and where will this assessment take place?
1. Your assessor will provide you with the due date, which can be recorded in the assessment plan.
2. Your assessor may also specify the length of time allowed and the expected word count, if applicable.

What if the assessment is not suitable?
1. If you are unable to provide sufficient evidence with the written assessment method, your assessor may be able to provide you with an alternative method. Discuss this with your assessor.

What happens if your answers are not satisfactory?
1. If any of the assessment responses are not satisfactory, your assessor will provide you with feedback.You may need to resubmit some or all the questions. Your assessor will explain the details for your reassessment.
2.In most cases, you will be allowed a maximum of three attempts.
3. If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your assessor or contact the Course Coordinator for more information.

CHCCCS007 Develop And Implement Service Programs Assessment

Question 1 : What are two strategies to ensure service users are supported based on their individual needs at all levels of program planning?

Question 2 : What are two barriers that may prevent service-user participation?

Question 3 : Describe how two of the barriers you identified in Question 2 may be overcome.

Question 4 : List two ways you could consult with people accessing your service.

Question 5 : Identify two strategies for consulting and collaborating with other services.

Question 6 : What is meant by ‘multifaceted needs’?

Question 7 : What other parts of the organisation’s work may impact on service delivery?

Question 8 : What codes, standards or legislation may impact on the community services area you plan to work in? Identify one of each.

CHCCCS007 Develop And Implement Service Programs Assessment

Question 9 : Identify two internal and two external stakeholders whose input into program planning you consider is important.

Question 10 : List two ways of incorporating individual differences, rights and needs into planning.

Question 11 : List three strategies (one for each) that you can use to identify financial, human and physical resource requirements when planning.

Question 12 : What is the name of the funding process used by governments in Australia and what is an alternative funding framework also used by community services organisations and programs?

Question 13 : Name three systems (or work areas) that can support program planning.

Question 14 : Identify a template tool that can be used to document a program plan and list its components?

Question 15 : Who is responsible for communicating roles and responsibilities to relevant stakeholders when planning a new program and what are two methods they can use to do this?

Question 16 : Who is responsible for governance of an organisation and how is accountability ensured at all levels?

Question 17: Explain two of the principles that are important when planning a new program.

CHCCCS007 Develop And Implement Service Programs Assessment

Question 18 : Describe the stages of monitoring a program.

Question 19 : What document guides the way money is spent on running a community services program and what are two types of resources that are needed to run a program in this sector?

CHCCCS007 Develop And Implement Service Programs Assessment

Question 20 : Identify a need that is common to most service users and explain how an organisational procedure may shape the way you act to better meet that need.

Question 21: Identify two factors you would take into account when assessing a program’s capacity.

Question 22 : How does evaluation feed into continuous improvement?

Question 23 : How can you ensure risks are addressed when delivering a new program?

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