Subject Code & Title :- BSBXCM501 Lead Communication In The Workplace
Assessment Type :- Assignment
STUDENT ACKNOWLEDGMENT AND DECLARATION
Assessment Acknowledgement and Declaration
Since you are submitting electronically through the Canvas LMS please review the declaration and acknowledge part prior to submit the assessment as by submitting the assessment you are providing the consent to the following:
BSBXCM501 Lead Communication In The Workplace Assignment
By submitting this assessment, you acknowledge the following:
You have read and understand the assessment requirement
You understand and comfortable with the way the assessment is going to be assessed.
You understand that you should discussed with your trainer should their any reasonable adjustment required for the assessment.
You understand the rights of the reassessment.
You understand my rights to appeal the decision made in an assessment.
By submitting this assessment, you also provide consent of the following:
1. This task is all your own work and you have not cheated or plagiarised the work or colluded
with any other student(s).
2. You under stand that if you found to have plagiarised cheated or colluded action will be
taken against you according to the process explained to you.
3. You have correctly referenced all resources and reference texts throughout these assessment tasks.
BSBXCM501 Lead Communication In The Workplace Assignment
ASSESSMENT TASK 1: KNOWLEDGE QUESTION
Task summary
You need to answer all of the written questions correctly.
Your answers must be word processed and uploaded in the canvas LMS (unless advised otherwise)
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment. You also find the information in the Canvas home page of this unit.
Submit
Answer to all questions.
BSBXCM501 Lead Communication In The Workplace Assignment
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities :-
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed the assessor will explain why and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
BSBXCM501 Lead Communication In The Workplace Assignment
Note that the following guidance is the minimum level of response required.
Analyse :- when a question asks you to analyse something you should do so in detail and identify important points and key features. Generally you are expected to write a response one or two paragraphs long.
Compare :- when a question asks you to compare something, you will need to show how two or more things are similar ensuring that you also indicate the relevance of the consequences. Generally you are expected to write a response one or two paragraphs long.
Contrast :- when a question asks you to contrast something, you will need to show how two or more things are different ensuring you indicate the relevance or the consequences. Generally you are expected to write a response one or two paragraphs long.
Describe :- when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss :- when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Evaluate :- when a question asks you to evaluate something you should put forward arguments for
and against something. Generally you are expected to write a response one or two paragraphs long.
Examine :- when a question asks you to examine something this is similar to analyse where you should provide a detailed response with key points and features and provide critical analysis. Generally you are expected to write a response one or two paragraphs long.
Explain :- when a question asks you to explain something you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
BSBXCM501 Lead Communication In The Workplace Assignment
Identify :- when a question asks you to identify something this means that you are asked to briefly describe the required information. Generally you are expected to write a response two or three sentences long.
List :- when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline :- when a question asks you to outline something this means giving only the main points Generally you are expected to write a response a few sentences long.
Summarise :- when a question asks you to summarise something this means like outline only giving the main points. Generally you are expected to write a response a few sentences long.
BSBXCM501 Lead Communication In The Workplace Assignment
PROVIDE ANSWERS TO ALL OF THE QUESTIONS BELOW:
1. Complete the table to describe legislative and organisational requirements relevant to workplace communication. The first row has been completed as an example for you to follow.
2. Discuss communication challenges in the workplace. Consider the following in your answer:
description of four challenges conflict risks/safety hazards un ethical communication organisational messaging
at least two techniques that may be used to respond to each of the mentioned challenges.
3.List five methods of workplace communication:
4.Outline four communication styles using the table below.
5.List five things a mentor should consider/do as they mentor and coach others.
6.List four key principles of cross-cultural communication
7.List four key principles to consider when communicating with people who have special needs or disabilities.
8. Complete the table to explain communication protocols and their relation to cross cultural communication and special needs dis ability. The first row has been completed as an example for you to follow.
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