Subject Code & Title :- BSBHRM613 Contribute To Development of Learning Development Strategies
Assessment Type :- Assignment
ASSESSMENT TASK 1: KNOWLEDGE QUESTION
Task summary
You need to answer all of the written questions correctly.
Your answers must be word processed and uploaded in the canvas LMS (unless advised other wise)
BSBHRM613 Development Strategies Assignment
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment. You also find the information in the Canvas home page of this unit.
Submit
Answer to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities :-
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed the assessor will explain why and provide you with written feedback along with guidance on what you must under take to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the out come of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
BSBHRM613 Contribute To Development of Learning Development Strategies Assignment
You are encouraged to consult with the assessor prior to attempting this task if you do not under stand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Note that the following guidance is the minimum level of response required.
Analyse :- when a question asks you to analyse something, you should do so in detail and identify important points and key features. Generally you are expected to write a response one or two paragraphs long.
Compare :- when a question asks you to compare something you will need to show how two or more things are similar ensuring that you also indicate the relevance of the consequences. Generally you are expected to write a response one or two paragraphs long.
Contrast :- when a question asks you to contrast some thing you will need to show how two or more things are different ensuring you indicate the relevance or the consequences. Generally you are expected to write a response one or two paragraphs long.
Describe :- when a question asks you to describe something, you should state the most noticeable qualities or features. Generally you are expected to write a response two or three sentences long.
Discuss :- when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally you are expected to write a response one or two paragraphs long.
Evaluate :- when a question asks you to evaluate something, you should put forward arguments for and against something. Generally you are expected to write a response one or two paragraphs long.
Examine :- when a question asks you to examine something, this is similar to analyse where you should provide a detailed response with key points and features and provide critical analysis. Generally you are expected to write a response one or two paragraphs long.
BSBHRM613 Development Strategies Assignment
Explain :- when a question asks you to explain something you should make clear how or why something happened or the way it is. Generally you are expected to write a response two or three sentences long.
Identify :- when a question asks you to identify something this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List :- when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline :- when a question asks you to outline some thing this means giving only the main points Generally you are expected to write a response a few sentences long.
Summarise :- when a question asks you to summarise something, this means like outline only giving the main points. Generally, you are expected to write a response a few sentences long.
PROVIDE ANSWERS TO ALL OF THE QUESTIONS BELOW:
1. Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.
2. Describe the contemporary approach of design thinking to organisational learning strategy development.
3. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy.
4. Describe the importance of continuous improvement as part of a company’s organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.
5. Describe three evaluation strategies that can be used for reviewing organisational learning strategy.
6.Describe two quality management compliance requirements relating to organisational learning.
7. Identify and describe two international compliance requirements relating to e-learning.
8.Review the following documents:
BSBHRM613 Development Strategies Assignment
In relation to conducting assessment, review and list the compliance requirements and obligations under each framework.
Also list and describe the principles of assessment and the rules of evidence as part of your review.
9.Review the documents in the previous question, as well as the following:
In relation to learning resources, review and list compliance requirements and obligations under each frame work as well as best practice standards for learning resources as per the inter national standards as above.
List and explain at least three criteria that you would use to source learning resources based on these standards.
10. Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant.
a. Legislation
b. Code of practice
c. National standards
11. Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy.
BSBHRM613 Development Strategies Assignment
ASSESSMENT TASK 2: PROJET
Task summary
In this task you are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company.
This assessment is to be completed in the simulated work environment in the SCA.
Required
a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
your learning resources and other information for reference
Assessment and Recognition Policy and Procedures Template
External Training Procurement Policy and Procedures Template
Learning and Development Policy and Procedures Template
Learning Strategies Report Template
Organisational Learning Strategy Template
Performance Appraisal Policy and Procedures
Recruitment, Selection and Induction Policy and Procedures.
Strategic Business Plan.
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Organisational Learning Strategies
Learning and Development Policy and Procedures
Assessment and Recognition Policy and Procedures
External Training Procurement Policy and Procedures
2 x learning resources or assessment tools (modified if necessary)
Roleplay
Participate in a meeting with the Senior Management (Classmates or your assessor may play the role of one or more stakeholders.)
Assessment criteria :-
For your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate competence.
BSBHRM613 Development Strategies Assignment
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed the assessor will explain why and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not under stand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
ACTIVITIES FOR THE ASSESSMENT TASK 2
Complete the following activities:
1.Carefully read the following:
Mentoring training
Coaching
Management consultation
Management program evaluation
Development of cutting-edge tools, resources and expert advice
Sharing best and next practices
Leading organisations through the process of creating a leadership culture
Recognising and celebrating excellence in leadership.
The company has a CEO, a General Manager newly appointed an Operations Manager five Principal Consultants twelve trainers and a small HR team. The company also has a Board consisting of the CEO and General Manager as well as two Executive Directors who are company shareholders.
A new Strategic Plan was recently developed to guide the organisation over the next three years.
One of the key objectives of the Strategic Plan is for Grow Management Consultants to become established as a learning organisation.
BSBHRM613 Development Strategies Assignment
You are the newly appointed General Manager and the CEO has given you the task of developing implementing and monitoring an organisational learning strategy for the company as the first step towards establishing Grow Management Consultants a learning organisation.
Before you commence this task, you should ensure that you are familiar with the company’s Strategic Business Plan and its objectives in relation to learning and development as well as the human resources policies and procedures that are in place.
1. Write a learning strategies report
You are required to lead learning strategy formation by researching and evaluating organisational learning approaches and methods examining options for organisational learning including an assessment of the organisation’s strategic requirements and processes that are in place and then making recommendations for an organisational learning strategy.
Conduct your research, analysis and evaluation and develop a report that includes the following:
An evaluation of a range of methods and approaches to learning and workplace training and how they would support the company’s strategic requirements as documented in the Strategic Business Plan. As a guide you should describe a minimum of three methods and approaches to organisational learning.
An analysis of how organisational learning can contribute to a company’s ability to grow and develop and therefore be more competitive.
A review of the company’s existing policies and procedures relevant to organisational learning/training and assessment and any current gaps. These are:
o Recruitment, Selection and Induction Policy and Procedures.
o Performance Appraisal Policy and Procedures
A review of current best practice for policies and processes that support organisational learning: what are they and what should they include?
Recommendations for the structure and content of the company’s organisational learning strategy. Recommendations should be based on your research and the company’s strategic requirements and policies discussed above.
Define the ideal technological and systems requirements for an organisational learning strategy and compare to what is currently in place.
Define and document communication and consultation process that can be used to support development and implementation of organisational learning strategy.
Recommend procedures that can be incorporated into the organisational learning strategy to systematically liaise with educators/instructors learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets.
BSBHRM613 Development Strategies Assignment
Use the Learning Strategies Report Template to guide your work.
As a guide your report would be between 4 and 5 pages in length.
1.Consult with senior management
Now that you have completed the research it’s time to consult with the senior management team to:
outline your findings and ideas
discuss the impact of your recommendations on the organisation
examine and review the options for deploying new policies and procedures needed across the organisation
Go through each section of your report asking for the other Managers’ feedback on what you have written and discuss their ideas and opinions.
You are required to pay particular attention to the language that you use during the meeting. Your vocabulary and the way that you communicate should be appropriate to your audience.
During the meeting you are required to demonstrate effective communication skills including:
Speaking clearly and concisely using language relevant to the audience
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
Take notes on the feedback that you receive.
2.Design and develop an organisational learning strategy
Using the feedback that you received at the meeting as well as the information you researched and evaluated for your report, create a draft organisational learning strategy for Grow Management Consultants.
BSBHRM613 Development Strategies Assignment
Your strategy should:
Address the overall organisational requirements for an organisational learning strategy as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed.
Include relevant units of competency as given in the feedback provided to you at the meeting
Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility so it is more responsive to any changed circumstances or priorities.
Include procedures to systematically liaise with educators/instructors learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets.
For each strategy include responsibilities timelines resources and performance indicators.
Use the Organisational Learning Strategy Template to guide your work.
3.Write learning and development policy and procedures.
Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.
Your policy and procedures should include the following:
An introduction, giving the reasons that the document has been developed
Purpose, setting out the document’s objectives
Duties and responsibilities of staff and line managers.
Procedures:
o Identifying Learning and Development needs and opportunities
o Study leave
o Funding
These must be appropriate for the company’s strategic requirements
Use the Learning and Development Policy and Procedures Template to guide your work.
4. Develop compliant assessment and recognition policies and procedures
Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.
These must be appropriate for the company’s strategic requirements
Use the Assessment and Recognition Policy and Procedures Template to guide your work.
5.Develop procurement and supply policy and procedures.
Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation.
They should also be relevant to the supply of training services by external providers and should be appropriate for the company’s strategic requirements.
Use the External Training Procurement Policy and Procedures Template to guide your work.
BSBHRM613 Development Strategies Assignment
6.Source learning resources or assessment tools
Source two suitable learning resources or assessment tools that can be used for staff training as outlined in your strategy. These can be sourced from any where and if necessary you should modify them so they are fit for purpose. Ensure they align with your strategy and cover one of the areas of need as outlined.
7.Submit your completed work
Make sure your work covers all of the requirements above, that you have provided enough detail as indicated and proofread for spelling and grammar as necessary.
Submit the following documents to your assessor for marking:
Organisational Learning Strategies
Learning and Development Policy and Procedures
Assessment and Recognition Policy and Procedures
External Training Procurement Policy and Procedures
2 x learning resources or assessment tools (modified if necessary)
ASSESSMENT TASK 3: PROJET
Task summary
In this task you are required to conduct a review and evaluation of the organisational learning strategy and implement some changes.
This assessment is to be completed in the simulated work environment in the SCA.
Required :-
a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
your learning resources and other information for reference
Assessment and Recognition Policy and Procedures Template
Learning Strategy Review Template
Staff Survey Results 2019
Staff Survey Results 2020
Staff Learning Spreadsheet.
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Learning Strategy Review
Updated Policy and Procedures
Updated Organisational Learning Strategy
Role play :-
Participate in a meeting with the Senior Management (Classmates or your assessor may play the role of one or more stakeholders.)
Assessment criteria :-
For your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities :-
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
ACTIVITIES FOR THE ASSESSMENT TASK 3
1.Carefully read the following:
It is just over a year since Grow Management Consultants adopted your Organisational Learning Strategy and the three new policies that you developed. Since then further recommendations were implemented and the following policies and procedures were updated based on your research and planning:
Recruitment, Selection and Induction Policy and Procedures
Performance Appraisal Policy and Procedures.
Due to the global pandemic of COVID19, the decision was made to not proceed with the external training on emotional intelligence and to run online in-house training sessions to keep employees protected and to save company funds during the financial recession that the country faced. Other courses still went ahead that had been planned for but these were all run online. All employees were set up with Zoom accounts were live webinars were run and recorded for later viewing. The training sessions were interactive and Zoom functioned smoothly.
As part of the on going assessment of the organisation’s learning management systems Human Resources has started adding all the learning opportunities that the staff have undertaken over the year to their staff records. They have put these in a spreadsheet for easier evaluation. Additionally all staff are given an annual questionnaire to help assess whether organisational learning targets are being met. You are required to use these documents to assess the success of the organisational learning strategies that you have implemented.
Also the CEO has asked you to review information on grants for skill development as they would like to capitalise on any opportunities for employers to access funding for learning and development. Determine how this could be integrated into the company’s Organisational Learning Strategy.
BSBHRM613 Development Strategies Assignment
8.Review the organisational learning strategy implementation.
Read through the following company documents:
Staff Survey Results 2019
Staff Survey Results 2020
Staff Learning Spreadsheet
Your review should include evaluations of the following:
The end-to-end implementation of the organisational learning strategy
The performance of resources and people supporting organisational learning strategy implementation
How well learning strategies and learning resources achieve organisational learning targets.
Whether the intended strategic outcomes have been achieved through the organisational learning strategy.
You should also determine:
The changes that could be made to at least two of the company’s policies and procedures
Your plans for improving the company’s Organisational Learning Strategy
Use the Learning Strategy Review Template to guide your work.
9.Implement changes based on your review
Make the changes to the policies and procedures as outlined in your learning strategy review and in the previous activity step and make changes to the strategy document also.
Save this version of the document as Updated Organisational Learning Strategy and any policy changes with the name ‘Updated’ and highlight your changes so your assessor can review the information easily.
10.Present your plans to senior management
Develop communication to senior management to present your review findings and changes.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments
The email text should present your work to them along with an explanation of the changes you have made and why ask them for their feedback.
Attach the following documents to the email:
Learning Strategy Review
Updated Policy and Procedures
Updated Organisational Learning Strategy
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