BSBCRT511 Develop Critical Thinking In Others Assignment

Subject Code & Title :- BSBCRT511 Develop Critical Thinking In Others
Assessment Type :- Assignment
ASSESSMENT INFORMATION
The assessment tasks for BSBCRT511 Develop critical thinking in others are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
BSBCRT511 Develop Critical Thinking In Others Assignment

BSBCRT511 Develop Critical Thinking In Others Assignment

Assessment plan :-

Assessment Task :- Assessment Task 1: Project
Overview :- You must work through a range of activities and complete a project portfolio.

Assessment for this Unit
BSBCRT511 Develop critical thinking in others describes the performance outcomes skills and knowledge required to develop critical thinking in others for products programs processes or services to an operational level.

For you to be assessed as competent, you must successfully complete one assessment task:

Assessment Task 1: Project – You must work through a range of activities and complete a project portfolio.

Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. You must agree with Student Ac knowledgement and Declaration before commencing to any of the assessment task.

Ask your assessor for clarification if you have any questions.
When you have read and understood this unit’s assessment tasks Proceed according to your assessor instructions. Keep a copy of all of your work as the work submitted to your assessor will not be returned to you.

BSBCRT511 Develop Critical Thinking In Others Assignment

Assessment appeals :-
If you do not agree with an assessment decision, you can make an assessment appeal as per your SCA’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:
 Student Name
 Unit code

For example If the student’s name is John Smith and the assessment task is for Manage Personal and Professional Development the document should be saved as John smith_CRT511.

Assessment Acknowledgement and Declaration
Since you are submitting electronically through the Canvas LMS please review the declaration and acknowledge part prior to submit the assessment as by submitting the assessment you are providing the consent to the following:

By submitting this assessment you acknowledge the following:

 You have read and understand the assessment requirement
 You understand and comfortable with the way the assessment is going to be assessed.
 You understand that you should discussed with your trainer should their any reasonable adjustment required for the assessment.
 You understand the rights of the reassessment.
 You understand my rights to appeal the decision made in an assessment.

BSBCRT511 Develop Critical Thinking In Others Assignment

By submitting this assessment you also provide consent of the following:

1. This task is all your own work and you have not cheated or plagiarised the work or colluded with any other student(s).
2. You understand that if you found to have plagiarised cheated or colluded action will be taken against you according to the process explained to you.
3. You have correctly referenced all resources and reference texts throughout these assessment tasks.

ASSESSMENT TASK 1: PROJET

Task summary
In this task you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
This assessment is to be completed in the simulated work environment in the SCA.

Required
In this task you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.

You will need access to:
 your learning resources and other information for reference
 Project Portfolio template
 Simulation Pack (if you need a case study).

Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.

BSBCRT511 Develop Critical Thinking In Others Assignment

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Completed Project Portfolio

Roleplay
 Participate in a meeting with the client and your management

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate competence.

Resubmission opportunities :-
You will be provided feedback on your performance by the assessor.

The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed the assessor will explain why and provide you with written feedback along with guidance on what you must under take to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not under stand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

ACTIVITIES FOR THE ASSESSMENT TASK 1

1.Carefully read the following:
This project requires you to develop and support a critical and creative thinking environment within an organisation or work area such as a department or project team. To do this you will assume a managerial role to support a specific team and its individual members with critical and creative thinking.

Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career.

For this reason we are giving you the choice to base this project on your own business one you work in or a familiar with or you can use the case study provided.

This will mean that you are applying your knowledge and skills in a relevant practical and meaningful way to your own situation!

BSBCRT511 Develop Critical Thinking In Others Assignment

If you are using the case study business all relevant information for you to complete this assessment can be found in the Simulation Pack. You will assume the role of Sales and Marketing Manager and will support the Sales and Marketing team in critical and creative thinking.

If you are basing this assessment on your own choice of business or work area make sure you have access to all required information read through the requirements in the green boxes below for further information. Choose a suitable leadership role that you’ll assume for this assessment and identify an appropriate team and individuals within the team that require coaching in critical thinking.

It’s important that critical thinking forms an important part of the job role(s) of the individuals within the team. The individuals should represent a diverse group of people (e.g., different cultures genders languages ages etc.). Speak to your assessor to get approval if you want to base this on your own business.

You will be collecting evidence for this unit in a Project Portfolio The steps you need to take are outlined below. Before you begin complete page 4 of your Project Portfolio. You are required to describe the business you are basing this assessment on the managerial role you will assume and the team and individual(s) you will support regarding critical thinking.

Start working on Section 1 of your Project Portfolio. Steps 2 to 4 form part of Section 1. If you are basing this assessment on your own business you need access to critical thinking or workplace training policies and procedures. If you do not have access to such policies and procedures you may use those provided in the Simulation Pack if they are suitable for your business.

BSBCRT511 Develop Critical Thinking In Others Assignment

BSBCRT511 Develop Critical Thinking In Others Assignment

Research critical and creative thinking.

Research critical and creative thinking. Write a report (approximately two pages) including:

 a summary of at least three models of critical and creative thinking
 five characteristics of critical and creative thinking
 features of critical thinking skills such as analysis synthesis and evaluation
 description and characteristics of formal and informal organisational learning environments and systems (at least two each)
 best practice approaches for instructing teams and individuals in critical thinking at least three
 examples of how the critical thinking can be applied in the workplace at least two
 list of what a safe critical and creative work environment includes (at least two).

Make sure you access at least four sources of information and reference them correctly.

2.Describe and analyse critical thinking in your chosen workplace.

Provide an overview of your chosen organisation or work area’s objectives processes and resources.

Describe any legislative requirements related to critical thinking and your team as well as the implicit and explicit organisational requirements as outlined in the organisational policies and procedures.

Implicit requirements are the requirements that are expected but not overtly documented or explained (e.g., acknowledge different learning styles or recognise the impact of cultural background on learning and creativity).

Explicit requirements are the requirements that have been documented (e.g., all staff must undergo Workplace Health and Safety training.).

Analyse the organisational systems regarding critical thinking. To do this assess whether critical thinking is embedded in the organisation culture identify systems and processes already in place that support critical thinking and list any barriers to critical and creative thinking.

3.Plan to discuss critical and creative thinking with your team.

Before you meet with the team read through the meeting requirements (step 5) and plan for the meeting as follows:

 Plan how you will articulate key features of critical and creative thinking concepts to your team. Create any required supporting resources such as a fact sheet Power Point presentation etc) to assist.
 Develop questions to identify critical and creative thinking knowledge gaps in your team and its individual members. You will ask these questions at the meeting.
 Identify what you are willing to negotiate regarding critical thinking and how you will go about negotiating if using the case study, your assessor will assign a problem to you that you will prioritise during negotiations).
 Choose two critical thinking skill/tool/techniques you will use in the meeting to determine potential solutions for the workplace problem you’ve chosen (e.g., brain storming cause effect opposite thinking etc). This will provide an opportunity for team members to apply critical thinking skills to workplace problems.
 Plan how you will approach teamwork and communication for a diverse group of people so that its inclusive and collaborative. Include how you will go about establishing connections and building genuine understanding at the meeting. Also describe how you will elicit the views of the diverse team members.

Make sure you have answered all questions in Section 1. Submit to your assessor for review.

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 1 of the Project Portfolio and make sure you attach these upon submission.

Start working on Section 2 of your Project Portfolio. Steps 5 to 8 form part of Section 2.

If you are basing this assessment on your own business, you need access to at least two team members who are willing to participate in a meeting that will be viewed by your assessor (in person online or via a recording. These team members should represent a diverse group of people (e.g., different personalities, cultures genders ages beliefs etc.)

4.Meet with your team to determine team and individual team member’s critical and creative thinking knowledge gaps and provide them an opportunity to apply critical thinking skills.

Meet with at least two of your team members. At the meeting:
 Articulate key features of critical and creative thinking concepts using the resources you created such as a fact sheet.
 Ask the questions you prepared to identify at least two critical and creative thinking knowledge gaps for your team and at least two critical and creative thinking knowledge gaps for at least one individual team member.
 Collaborate to establish your team’s views and experience of the organisation’s approach to critical thinking.
 Explain the problems being experienced in the team and negotiate with team members which problem is the most pressing and relevant.
 Apply critical thinking as a team to the negotiated problem to determine potential solutions (use the two skills/techniques/tools you planned one after the other).

As you engage with team members you are required to demonstrate effective communication and teamwork skills including:
 speaking clearly and persuasively to communicate your ideas and thoughts
 asking questions and listening to seek the views and opinions of all team members
 using appropriate language suitable to the team dynamics.

BSBCRT511 Develop Critical Thinking In Others Assignment

BSBCRT511 Develop Critical Thinking In Others Assignment

As you interact establish connections and understanding with each team member and make sure you collaborate and negotiate using techniques that includes and considers all participants. You will be assessed on this.

If you are basing this assessment on your own business this meeting will take place with actual people who work for/are associated with your chosen business.

If you are using the case study, classmates and/or your assessor may play the role of the team members. Your assessor will assign role play participants to you.

The meeting can either be viewed in person or online by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and take no longer than 20 minutes. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.

At the end of the meeting, summarise the meeting outcomes.

Include:
 at least two critical and creative thinking knowledge gaps for your team
 at least two critical and creative thinking knowledge gaps for one individual team member you may choose any one of the team members
 team/individual’s experience of organisation’s approach to critical thinking
 a description of the problem chosen through negotiation at the meeting as the most pressing and relevant
 solutions generated at the meeting.

Draft an email to the meeting participants to provide them with feedback on their participation in the meeting and their performance of the two critical thinking tasks.

Depending on your team and the feedback that must be given, you may need to draft more than one email. The feedback you provide should be authentic and based on the actual performance and participation of team members at the meeting

5.Facilitate one formal learning opportunity to address identified gaps.

Facilitate one formal learning opportunity for team member(s) to address at least one of the identified gaps from your team meeting. As you facilitate the learning opportunity comply with organisational and legislative requirements. Also seek feedback from the team member(s) on their experience of the opportunity.

If you are using the case study, your formal learning opportunity and will depend on the team member whose knowledge gaps you identified at the team meeting. The formal opportunities are:

6.Facilitate an informal learning opportunity to address identified gaps.

Facilitate one informal learning opportunity for team member(s) to address at least one of the identified gaps from your team meeting. As you facilitate the learning opportunity seek feedback on the team member’s experience of the opportunity.

If you are using the case study, your informal learning opportunity addresses the team’s difficulty analysing information and determining facts. You must send a daily riddle (for one week) via email to the team for them to solve. When you send the last riddle for the week request their feedback on the learning opportunity.

7.Develop critical and creative thinking processes.

Use the work done in Section 1 of your Project Portfolio and the knowledge you’ve gained from the team individual meeting(s) to develop two processes that may be followed by your team to create a safe environment for critical and creative thinking.

BSBCRT511 Develop Critical Thinking In Others Assignment

BSBCRT511 Develop Critical Thinking In Others Assignment

If you are using the case study, you must:

 develop a process for the Sales and Marketing Team that uses an internal online discussion forum or chat group to assist each other establish whether the customer complaint is factual or perceived (i.e., is it fact or fiction
 develop a procedure to guide the graphical representation of customer complaint data.

You may represent the process in any appropriate way (e.g., flowchart, list paragraph).

Use business language appropriate to the audience who will be reading and using the processes.

Make sure you have answered all questions in Section 2. Submit to your assessor for review.

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 2 of the Project Portfolio and make sure you attach these upon submission.

BSBCRT511 Develop Critical Thinking In Others Assignment

You will use the work done in this section of the Project Portfolio to monitor and improve creative thinking practices.

Start working on Section 3 of your Project Portfolio. Step 9 forms part of Section 3.

You will use the feedback provided by your assessor when they marked Section 2 of the Project Portfolio.

8.Monitor and improve critical thinking practices.
First analyse feedback received about the learning opportunities you provided.

Then evaluate your own performance. Reflect on the opportunities you provided to identify your strengths and weaknesses in developing critical thinking in others.

Monitor the team’s critical thinking performance and identify at least two recommendations for improvement in future learning. Also state how additional support can be provided for your team and the individuals in the team.

BSBCRT511 Develop Critical Thinking In Others Assignment

Make sure your recommendations adhere to implicit and explicit organisational and legislative requirements.

Choose one recommendation and develop it.

If you are using the case study, you must plan for monthly critical thinking meetings. Develop an agenda for the first meeting. Use the template provided in the Simulation Pack.

9.Submit your completed Project Portfolio.

Make sure you have completed all sections of your Project Portfolio answered all questions provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.

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