BSB50820 Project Management Case Study Assignment

Assessment Process:
Purpose of Assessment:
The assessment is designed to help you gather evidence of your competence against the requirements of the unit of competency (as outlined above) while applying your learning in the workplace. Your evidence may take a variety of forms and must be:
Authentic – your own work
Valid – related to the competency
Sufficient – appropriate quantity and quality
Current – recent proof of your skills and knowledge
BSB50820 Project Management Case Study Assignment

BSB50820 Project Management Case Study Assignment

When should I submit this assessment?
You have twelve months to submit all the assessments for the Diploma of Project Management. Please advise AIM if you anticipate needing more time so that your records can be updated.

Use this assessment kit to complete your responses to the assessment, attaching additional evidence and documentation as appropriate. Please ensure all additional documents are clearly labelled so that your assessor understands the relevance to specific parts of the assessment.

Assessment Submission and Feedback:
Submit your assessment online via myAIM. Once submitted, your assessment will be graded, and feedback returned to you via my AIM.

You will receive an assessment of either Satisfactory or Unsatisfactory. If you receive an unsatisfactory assessment you will be provided with one (1) more opportunity to submit your work.

Upon completion of all the assessment requirements for this module you will receive an overall assessment of Competent or Not Yet Competent for each unit of competency. If you are assessed as Competent, you will be eligible for a Statement of Attainment. If you are enrolled in a full qualification, you will be issued with a Certificate and Transcript upon successful completion of all of your units.

Technical tools for completing this assessment

To complete this assessment, you need access to:
 A computer with internet
 Programs for word processing and other relevant programs to develop project management documentation and reports as required

Assessment Cover sheet

BSB50820 Project Management Case Study Assignment

Supervisor/Manager Support and Communication:
Having the support of your supervisor/manager will assist you in completing your assessment and applying your learning back into the workplace.

Please note: This is not a compulsory part of the assessment process.

BSB50820 Project Management Case Study Assignment

Assessment Requirements:

Knowledge Questions

 Answer all parts of each question
 Use your own words and give examples wherever possible
 The quality of your answer is more important than how long it is
 Enter your answers into this document under each question.

Answer the following questions:

1.1. Identify 3 components of a project scope management plan.
1.2. Describe 3 factors likely to impact the project scope.
1.3. Outline 2 elements of a formal change control process.
1.4. Describe 2 reporting methods for measuring work outcomes and progress against plans.
1.5. Describe a method for developing a work breakdown structure.
1.6. Describe a method for documenting a work breakdown structure.
1.7. Identify and describe 3 problem areas likely to be encountered in scope
1.8. Explain the procedures for reporting scope change in your workplace
1.9. Explain the term “project life cycle” and include the stages of the life cycle
1.10. Explain the significance of scope management
1.11. Identify 3 project management tools that can be used for managing scope
1.12. Outline 3 roles and responsibilities of a project manager in relation to project planning
1.13. Identify 3 documents that could be used to authorise a project to proceed
1.14. Describe the purpose of a governance plan and identify 3 things that should be included
1.15. Explain the nominal group technique for moderating and resolving conflicts in a project.

1.16. Summarise the governance considerations on each of the following parts of a project;
a) Scope
b) Time
c) Cost
d) Resources
e) Communications
f) Risk
g) Stakeholder engagement
h) Knowledge management
i) Conflict management
j) Decisions making framework

1.17. Identify 2 potential project risks for each of the following risk categories.
a) Human resources
b) Compliance
c) Finance

1.18. Explain 4 key components of a risk management plan (15-25 words for each)
1.19. Using the risk rating matrix below, identify the risk score for each of the following:

a) You have an inexperienced team member working on the project
b) Workplace policies and procedures are not being implemented
c) The project budget has been exceeded

1.20. Identify 3 risk categories that might be related to your industry
1.21. How can the AS/NZS ISO 31000:2018 standard be applied to project risk
1.22. Describe the processes and techniques used to apply the following risk
management approaches:
a) Quantitative
b) Qualitative

 This assessment requires you to complete several written tasks. These will be based on a case study. This case study is based on an operational project within a simulated business – Tsunami Group Pty Ltd.
 You have been provided with a Project Brief for this case study. Additionally, you have been provided with access to Tsunami’s website (intranet). This site contains additional information you will need to complete assessment tasks.
 Acknowledge any information you have used (websites, books etc.) by referencing the original source.
 You will be asked to develop project management documents to demonstrate your competency. The documents you develop should be included in the assessment documentation you submit.
 Before you submit your work please ensure you have clearly named and labelled your documents so that your assessor knows what submissions relate to which questions and tasks. Refer to the Progress Checklist in this assessment kit for how to name your documents.

BSB50820 Diploma Of Project Management Case Study Assignment

Project Management templates
In developing project management documents, you can use the PM templates available in my AIM or you can use PM templates from your own workplace.

Important note:
Please be aware that any workplace templates you use as part of your assessment will be treated as commercial-in-confidence.

Your project:
To complete the assessment, you will use the supplied case study project (based on the Tsunami Group simulated business) as the basis for your responses. You will need to read the case study before you commence the Assessment Tasks.

Complete the following tasks in relation to this project. Record your answers in this document.

Task 1 Project Initiation & Governance
For the case study project, you have been appointed as the project manager and have been provided with a project brief by the project sponsor (refer to the case study).

BSB50820 Project Management Case Study Assignment

2.1.1. From this information, and other information you can source from Tsunami’s website,prepare the following Initiation phase documentation
 Project charter
 Project governance plan
Within the Governance plan you must identify how each of the following components of the overall project plan will be considered in relation to governance of the whole project.

Scope Timeline Resources Budget Stake holder Engagement Decision Making Process Approval levels Communications Risk Conflict Management and Knowledge Management.

2.1.2. Prepare an email to the project sponsor requesting formal approval of the project charter and project governance plan

2.1.3. Describe how you will gain approval from stakeholders of the governance plan.

2.1.4. With in the Project Charter you should have described the project background its purpose and key deliverables. Describe how this project will contribute to the organisation’s vision goals values and strategic direction.

2.1.5. Create a RACI matrix of the roles and responsibilities within the project.

2.1.6. Develop an implementation plan to monitor governance, gain stakeholder feedback on governance and to capture any lessons learned.

2.1.7. Develop a knowledge management plan(system) to show how you will capture progress, insights and experiences during the project life cycle.

2.1.8. How do the delegated project authorities differ from the organisation’s functional authorities (provide at least one example)? What are the implications of this on the stakeholders involved and how the project will be managed?

2.1.9. What project management methodology, framework or approach would you apply to this project, and why?

BSB50820 Diploma Of Project Management Case Study Assignment

Summary of what to submit for Task 1 Project initiation and governance
1.Project Charter Task 2.1.1
2.Project Governance Plan Task 2.1.1
3.Email to Project Sponsor Task 2.1.2
4.Written responses to Tasks 2.1.3 – 2.1.4
5.RACI Matrix Task 2.1.5
6.Implementation plan Task 2.1.6
7.Knowledge Management Plan Task 2.1.7
8.Written responses to Tasks 2.1.8-2.1.9

Task 2 Project Scope Management
2.2.1. Develop and submit a scope management plan for the project, ensuring that it includes a scope of works, and a scope change process.
2.2.2. Develop and submit a WBS for the project.
2.2.3. Explain the processes and tools you used to create the scope management plan and WBS. Include details about how you would involve stakeholders, how agreement would be established, and what approvals you would need to sign off on the scope management plan.
2.2.4. Explain the governance considerations that impacted and influenced the development of scope management plan, scope change control process and WBS.

Implementing and monitoring the scope management plan
During the course of your project the Director of HR advises you that Tsunami has just announced the commencement of negotiations for a new Enterprise Agreement within the Tsunami Group.

She has requested that the staff training and information sessions you are delivering within the retail outlets to brief staff on the new PIFDs, also be used to provide staff with an initial briefing of the Enterprise Bargaining process.

2.2.5. Describe the formal change-control processes that apply to this situation

2.2.6. Complete a project scope change request document for approval by the project sponsor, and an accompanying email.

2.2.7. Describe the tools you would use to communicate this change, and to whom.

2.2.8. Outline the potential impact of this change on the project (consider any potential schedule, cost, quality, stakeholder engagement or risk impacts)

2.2.9. Update the scope of works and WBS as appropriate

If you alter the Scope of Works or WBS as a result of this change, then you should submit both the initial versions, and the revised versions (with appropriate version numbers)

Summary of what to submit for Task 2 Project scope management
1.A Scope Management Plan for your project, including a Scope of Works and Scope Change Process.
2.A WBS for your project
3.Written responses Tasks 2.2.3- 2.2.5
4.Scope Change Request document and email Task 2.2.6
5.Written responses Tasks 2.2.7- 2.2.8
6.Updated versions of the Scope of Works and WBS Task 2.2.9

BSB50820 Project Management Case Study Assignment

Task 3 Project Risk Management:
2.3.1. Develop and submit a risk management plan and risk register for the project, based on Tsunami’s Risk Management Policy available on the website.
2.3.2. Explain the processes and tools you used to create the risk management plan.Include details about how you would involve stakeholders, how agreement would be reached and what approvals you need to sign off on the risk management plan.
2.3.3. Explain the governance considerations that impacted and influenced the development of risk management plan.

Implementing and monitoring risk management plan
During the first few weeks of the project you hear news reports that Australian Customs and Border Protection staff are considering strike action.This is in relation to an ongoing dispute with the government regarding pay and conditions. This may impact the passage of goods through customs including the PIFDs you will be ordering from overseas.

2.3.4. How would you go about analysing this risk?
2.3.5. What is the potential impact of this risk on the project and the risk management plan?
2.3.6. What risk treatments would you consider?
2.3.7. Submit your analysis of the risk and an updated Risk Register containing the risk.

The evidence must include:

  • A risk analysis
  • An updated risk register with the newly identified risk included

Summary of what to submit for Task 3 Project risk management
1.Risk management plan for your project and risk register Task 2.3.1
2.Written responses to Tasks 2.3.2 – 2.3.6
3.Updated risk register showing an analysis of the newly identified risk, analysis and treatment options Task 2.3.7

Task 4 Stakeholder Meeting

BSB50820 Project Management Case Study Assignment

BSB50820 Project Management Case Study Assignment

Purpose of assessment:
For this assessment you will deliver a presentation and facilitate a meeting on its content. You will be assessed on your interaction and communication skills as well as your contributions to each of the meeting agenda items.

You will give your presentation at an AIM assessment workshop; this will be held online via webinar.

While participating in this assessment workshop you will also be required to act as a stakeholder for the other project managers that will be participating while they give their presentations. You will be assessed on your ability to provide feedback, ask relevant questions, and use appropriate communication.

Please note, your presentation will be recorded for assessment purposes.

Your assessor will be looking to see that you demonstrate:
 clear communication
 active listening and questioning to clarify understanding
 collaboration and co-operation with others to achieve a shared goal

This means that you will need to discuss each agenda item with those present, not just provide your opinion.

2.4.1. Create and deliver a 5-10 minute presentation to deliver to the group. Your presentation must cover the following:
 Essential information about the project including project governance
 Explanation of the project roles and responsibilities
 Scope of the project and key considerations you feel are important for your stakeholders to be aware of.
 Share your scope management plan and WBS
 Discuss relevant project risks and how they will be managed

2.4.2. Following the presentation, facilitate a discussion to elicit feedback.

2.4.3. While participating in this assessment workshop you will also be required to act as a stakeholder for the other project managers that will be participating. You will be assessed on your ability to provide feedback, ask relevant questions, and use appropriate communication.

2.4.4. Submit the presentation that you prepared.

Submit the following for Task 4 Stakeholder meeting

 Presentation addressing 2.4.1.

Task 5 Lesson Learned and Continuous Improvement

For this task focus on project governance, scope management and risk management.

2.5.1. What lessons learned from previous projects (available on the Tsunami website) did you take into consideration for this project?

2.5.2. Having completed the previous assessment tasks, made changes as requested, and having presented your project to a group and received feedback.

 What lessons have you learned to-date from this project in relation to scope management, governance, and risk management?
 What did you do well?
 What would you do differently next time?

2.5.3. How could the lessons learned on this project to date, be used in the remainder of this project?

Summary of what to submit for Task 5 Lessons learned and continuous improvement
1.Written responses to Tasks 2.5.1 – 2.5.3

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